I'm using Brave since april, in smartphone and desktop, but desktop shows no ads and no rewards

[Arthur_Campos]

No BATs pending on pc but I’m using it for a month, it is sync with smartphone, but I think each device shows a diferent payment pending, according to repport from friends. In pc have no bats pending for a month, yet with ads active. I’m in Brazil on a samsung laptop.

1. Open ‘Recompensas brave’ on desktop
   Shows 0.0000

Versão 1.23.75 Chromium: 90.0.4430.93 (Versão oficial) 64 bits

Eu uso a um mês o navegador da Brave, tanto pelo celular quanto pelo computador. Primeiro no celular e depois sincronizei com o computador. Segundo relato de amigos e colegas, mesmo sincronizado, a carteira do computador e do celular são diferentes. Mas, a recompensa pendente só aumenta no celular, no computador continua 0. Como resolver esse problema? Estou em um notebook samsung.

[justsomeone1]

Hello @Arthur_Campos

check this one FAQ: Why am I not seeing Brave Ads?

also update your brave
do you use gaming mouse?
do you use vpn?
make sure to turn off focus assist

hope that help and have a nice day

[Arthur_Campos]

Why gaming mouse? Kkk I’m updating. No, I don’t use vpn. Where is focus? What is this?

[justsomeone1]

you can turn focus assist off from here
https://support.microsoft.com/en-us/windows/turn-focus-assist-on-or-off-in-windows-10-5492a638-b5a3-1ee0-0c4f-5ae044450e09

gaming mouse make issue some time it does not make the notification ads to show up
check this

Why don't I see any Brave Ads after enabling them?

and here are workaround for the gaming mouse issue

Not receiving ads unless logging out and in from Windows session

UPDATE: After having a scree-sharing session with @tmancey it appears that my gaming mouse (a Roccat Tyon) was actually causing the issue. I suppose it is a problem with the Roccat Driver and not Brave Browser because I also had other issues with this mouse (Windows screen saver was never working because actually Roccat’s driver tells your computer that you’re always active even when you don’t use your mouse). If you have the same problem, to solve the issue: Go to your “Windows Device Manage…

hope that help and have a nice day

[Arthur_Campos]

1. Go to your “Windows Device Manager”
2. Go to “User Interface Device”
3. Right click on “HID Game Controller” and click “Deactivate the decive”
4. You might also have to deactive a “Virtual XInputer Device” depending on your Roccat mouse.
   but in my case it doesent show “HID Game Controller” mine is a logitech
   focus assist had been always off, i used other mouse (not gaming) but it continues with 0.0000