I'm unable to log in to our Brave browser on the Twitch site

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1

Description of the issue:
I’m unable to log in to our Brave browser on the Twitch site.

How can this issue be reproduced?

  1. I can’t log in to the Twitch site, which tells me it’s not compatible, which makes no sense.
  2. I followed the topic to make the configuration/settings and clear the cache/history until nothing resolved.
  3. I’ve only been able to open Twitch in another browser and I like to use our Brave browser.

Expected result:
“Your browser is not supported at the moment. Use a recommended browser or learn more here.”

Brave Version( check About Brave):
Brave 1.79.118 (Versão oficial) 64 bits
Chromium: 137.0.7151.61

Additional Information:
Screenshot: https://imgur.com/a/p7AVNQj

version
version926×551 29.6 KB

brave-twitch
brave-twitch643×560 57 KB

2

I’m getting the same thing. Can watch all the Twitch I want on Brave, just can’t log in.

3

What happens if the user-agent is spoofed to something else like Edge/Google Chrome/Firefox? (While leaving shields up)

Also have you tried with shields down? This could help determine what it is they are detecting and blocking specifically (either the browser itself since Brave by default presents itself as Chrome usually, or the anti-fingerprinting itself which is alarming that they want it that bad, like my CC agency I had to deal with, Brave wasn’t supported until shields were entirely down).

4

I was able to login about a week ago with the shield set to standard. I didn’t see the error message either. I added the Twitch Adblock Rules and the Experimental Adblock Rules filter lists.

5

I removed the shield and it didn’t work, because I think there’s something wrong, as it may be identified as a prohibited browser.

6

Update your browser I am pretty sure thats what it means when it says your browser is not compatible. At least whenever ive gone to the site and its said that after updating its always worked

7

Or if you are blocking cookies it wont work. Same thing with not letting sites save data to your device.

8

@S7evin My browser is updated to the latest version and I think you’re using a VPN or DNS, as I don’t use either.

brave
brave900×543 29.3 KB

9

You have the latest update? Then my next guess would be are you using the content lists? It could be the experimental features.

Clear the browser cache
Check your browser extensions (if any)
If that doesn’t work then its definitely your browser settings. Most likely it’s detecting that your blocking something and want you to NOT do it.

So a content list that is enabled that it doesn’t like, third party cookies being blocked, or data not being able to be saved to the device.

That’s the only things that would cause that message to show. Review your settings and I’m sure you will see something that’s not enabled that should be or something disabled that should be. It’s not a brave browser issue. In my opinion, it’s more of a twitch issue. The next option is to talk to twitch support and you will get told to “just use chrome or edge because those browser work the best” at handing over all your data regardless of your settings.

It makes no difference if your using a VPN or DNS. dated, it’s one of the other things I mentioned. You would be less likely to have a problem logging in when your NOT using a VPN but either way on twitch VPN is not the problem. DNS not the issue. Would be a totally different outcome and not that message. Its the browser setup usually because you’ve got the latest version.