rmobo
October 2, 2021, 3:40am
21
It seems we are all in the same boat:
I just wanted to report that I am not seeing any ads currently, probably for the entire month of August now.
Furthermore I have not received any BATs on August 7th for the last month. However my BAT counter was reset to 0.00.
Third, as next payment date I see Next payment date Oct 8 which I believe should be Sep 8?
And all this makes me wonder, if Brave is working as expected or if something is wrong. I am on latest version: Version 1.28.106 Chromium: 92.0.4515.159 (Official Build) (64-bit)
@steeven @tmancey @Mattches @brendan
g1anko
October 6, 2021, 5:56pm
22
Hi Terry,
this is my payment id: ID acconto portafoglio d927fea3-c534-420a-815b-26b29b218fd2
As I told you, I’ve not received my rewards for such a long time even if I was opening every ADS each time.
My wallet is of 5.5 BAT only! And I’m with Brave for more than a year.
I hope you can solve the problem and refund me, otherwise I will be forced to change my browser.
Thank you.
Are you available for a screen-share, if so can you please email me at [email protected]
Hi @rmobo , these are not all the same issue. Your wallet was flagged. cc @steeven
Hi! I work on the ads team here at Brave, would you be willing to screen-share so we can investigate. If so, please email [email protected]
Hi all, if you’re issue has not yet been resolved by Terry in a DM please send me the info requested above.