Briefly describe your issue: I’m no longer getting ads, and clicking on those on the new tab does not increase my BATS. Everything used to work, and I’m sure that my country has ads currently active because I checked. Also, my friends from the same country, same OS, and same everything have ads and it works.
You’re using Windows 11, not 10?
Either way I would try this, I found it was off on mine. The ads started coming up again when I fixed this. Still don’t get BAT but the ads come through. Maybe it will help you, just that FocusAssit part was an issue for me, the rest was fine:
@deadstarsunburn I work on the ads team here at Brave, would you like to screen-share so that I can help diagnose the issue? If so, please send an email to firstname.lastname@example.org with suitable times over the next couple days. My timezone is GMT -5. Thanks, Terry
They asked for my wallet ID and stuff, but nothing happens nor will happen.
they will say its because of your area, your operative system or anythin else and just close the topic unsolved, like they do with all the other thousands of similar topics.
They dont care
try presearch, thats a good project and they do help you personally even via telegram
Hi. I work on the ads team here at Brave. I would be more than happy to jump on a screen-share to help diagnose any issues you are experiencing with Brave Rewards. Please email email@example.com with your suitable times. My timezone is GMT -5. Thank you, Terry
I have dmed you the requested payment id 2 times now. First time 19 days ago, second time 3 days ago after you had requested it again.
I have also sent you logs from Brave Browser which show some sort of errors but I cannot tell if they are related to my issue which you can also find described in my own thread here: No payout, no ads, next payment in October?
My balance in brave rewards section goes to zero about 1 hour ago. During shifting of “monthy payout arriving in 7 days”.And in some cases, monthy payout rewards for october appears to be less and haven’t deducted from current earning this month estimation.
Take a look at my wallet id and solve this issue as soon as possible.
We have fixed an issue where rewards should be reset at Midnight local time on the 1st of each month. Some rewards which were not cashed-in with our servers maybe carried over to the following month. Please see my reply to your email. Thanks
I have had the same issue. No ads for a few months. I didn’t get anything in September. I also looked at my reward setting page and tried to turn on and off the ads switch and I cannot turn it back on. So I am stuck and I cannot turn on the ad switch anymore. I need help as well. Thank you