I'm not a creator but still haven't gotten my full BAT award

Hi, I did not get most of my Bat awards. I sent the dm 5 days ago. I got an answer yesterday. You reminded me that I forgot to share a rewards panel. I shared my Rewards panel, but still haven’t received a response. @steeven could you please check my message? Thank you.

I did not get a response to the message I sent. @steeven could you please check the message? thank you

Hi @hhuseyin - please see our DM. Your issue is related to ads.