I'm missing BAT from grants and not getting ads

Description of the issue:
I have Brave Rewards on in the iOS app, the wallet was created 11/15/19. I have never seen an ad via the app and the grants that I have redeemed never showed in my wallet as of January 2020. My devices are synced.

When I open the app, I do not see prompts to look at ads but I expect to as on my browser I see 4-5 an hour. I also expect to see my balance on the app but I cannot when I try to check. When I redeemed grants through the app they did not show up in my wallet on my phone or the browser on my laptop, however revenue from ads on my computer do.

I am running on Brave 1.14.2 on my iPhone and 1.1.23 on my MacBook.

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