Briefly describe your issue:
I had downloaded brave browser a while back and messed with cryptocurrency. Now I want to stop receiving the bat rewards completely so that I can close my uphold account. I won’t be using the rewards at all.
What Operating System and Brave version are you using? (Menu --> About Brave)
Macos - browser no longer installed for quite some time.
Who is your verified custodian? (Uphold/Gemini/bitFlyer)
uphold
Are you in a supported region? (see here for list of supported regions)
Yes; United States
Okay, so turn it off. You can also go in to your Rewards and choose to Reset so it will purge it from your browser first. Then make sure not to enable and sign up. From there you won’t be earning anything and shouldn’t see any ad notifications.
as I said above the browser is no longer on my system before hand of this answer you gave me.
@linklumber yet you had the post saying you want to stop receiving BAT. This implied that you were still receiving payments. But you couldn’t be earning if it’s not installed on anything. So it seems like at least everything from Brave side of things is resolved for you. Any other problems likely will be something you would have to speak to Uphold about.
If your Uphold account can’t be closed and they claim it’s anything to do with Brave, then you could create a Rewards Support Ticket at https://support.brave.com/hc/en-us/requests/new?ticket_form_id=360001302431 and be sure to provide the email associated with your Uphold account. But sincerely, check with Uphold first as there should be no earnings for you and nothing from Brave preventing you from closing the Uphold account.
What my problem is that I don’t have the browser at all anymore and not a single thing saved before i removed it but yes I still receive the cryptocurrency into my uphold account which I don’t know how to stop since they (uphold) told me to contact brave directly and I feel I have at least done it the way i knew how which was through here in this community board. the account at uphold can’t be closed due to a positive balance but what I really need right now is to stop the payment from continuing any further before the balance rises any higher. if anyone has had similar to this, i’m sure they would be at my level of worry and frustration.
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