I want my BAT tokens

Briefly describe your issue:

I was living in The Netherlands, moved to the US. Reset my account. Started seeing ads. I can prove with my activity. Not getting paid.
I don’t have any warning or anything saying my region is not supported. I see my expected next payment but was not payed for August.
My OS having a different region is ludicrous to not get paid. I want my tokens.

What Operating System and Brave version are you using? (Menu --> About Brave)
Windows 11, [
Versão 1.58.124

Who is your verified custodian? (Uphold/Gemini/bitFlyer)

Are you in a supported region? (see here for list of supported regions)

Yes I am, United States.

Raise a ticket at

Make sure to share the ticket id here (you’ll get one to your email when you submit the ticket).

@kaning just to be clear, did you connect to Uphold? And you chose United States and provided Uphold with your passport or USA driver’s license for them to update your KYC?

Just asking for clarity because if you didn’t connect your Uphold account, you won’t earn or receive payments. Also, if you didn’t provide USA documents but had submitted Netherlands passport in the past, then they would still have shown you as being Netherlands.

I just want to get some clarification as to what you’ve done.

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