I varified My new phone brave app wallet with my uphold account, but not get my balance BAT to uphold wallet and the BAT is deducted from my brave browser wallet. Why this? How i get that deducted BAT

Briefly describe your issue:

What Operating System and Brave version are you using (Menu --> About Brave)?
Brave 1.27.111, Chromium 92.0.4515.131

**Is your browser wallet currently verified? (yes/no)**yes

What date did you verify your wallet?
23/08/2021

**Have you been able to successfully receive payments in the past?**i varified wallet today with uphold account

Are you using a VPN? (yes/no) currently no. But i used vpn before few days

Are you in a supported region (see here for list of supported regions)?

Does your device pass the SafteyNet check (Android only)?

Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
yes i have turned off my brave wallet auto contribute option manually

Thank you for reporting! Please DM with the following information:

  • Copy/paste your Wallet ID (found on brave://rewards-internals)
  • Your OS and Brave version (first three lines in brave://version)
  • A screenshot of your Rewards panel in Settings --> Brave Rewards.

This will help to speed up the troubleshooting. Thank you in advance!