I need help. Legacy One Time Transfer is not working!

Support and Troubleshooting Mobile Support
#1

Description of the issue:
Screenshot from my phone of persistent issue for a month now:
7766c5d4bb88386e4f9746e635fa676ecaf087cb_2_349x500

How can this issue be reproduced?

  1. Attempt to transfer by scanning desktop barcode
  2. Receive error ‘Brave server did not respond(1) try again in a moment’
  3. Re-attempt, start from 1

Expected result:

**Brave Version( check About Brave): @latest

Mobile Device details ios iphone 11

Is there anyone that can help with this? I’m a massive BRAVE advocate and I’m really sad I can’t transfer my tokens over after using it this long. I can provide wallet payment id etc needed to any support.

1 Like
#2

Same issue here; been trying for days to transfer BAT from iOS to desktop, but just get the Connection Error pop up every time…

#3

I wonder when this will be addressed?
I’ve posted a lot here but no support yet from Brave.

1 Like
#4

Same error. Can support please confirm you’re working on this?

#5

Hey man. @Mattches has confirmed in other threads the Brave team is working on this. No worries.

#6

I’ve got the same problem. My worry is that I’ll forget or wait too long and loose what I’ve had on my iphone. I don’t use my desktop near as much and have way more tokens on my phone

#7

This has happened to me as well. Easily over one hundred dollars in BAT have not transferred after scanning the QR code, going on several days now.

#8

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