I m not able to claim my earnings in brave browser on android

I have earned bat by watching ads then i received notification that i can claim my earnings but whenever i click on click on claim it just keeps loading and never stops. Help its doing like this since about a week.

I had posted this message on reddit, and send you mail but you guys are not bothered to even reply you are just taking advantage of users by making them watch ads making them believe that they will get paid but instead you just keep their earnings to yourself.

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