I lost my BAT token twice this month

From the beginning of this month, I have received about 33 ads and had around 1 BAT but a few days before my brave token suddenly became 0 today I faced the same issue again I had around 0.1 something BAT but it became 0 again. I am attaching a photo of my brave reward dashboard. You can see that it says I have watched around 33 ads but still have only 0.01 BAT

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