I lost half my BAT aftet i connected to my Uphold account

Brave Rewards Rewards Support
1

Briefly describe your issue:
I’ve been using Brave for a few months and today i connected my Uphold account to receive my rewards and half of my rewards dissapea

What Operating System and Brave version are you using (Menu --> About Brave)?
Windows 10, Version 1.48.171

Is your Brave Rewards Profile currently verified? (yes/no)
Yes

What date did you connect a your Brave Rewards Profile?
25/02/2023

Have you been able to successfully receive payments in the past?
No

Are you using a VPN? (yes/no)
No

Are you in a supported region (see here for list of supported regions)?
Yes

Does your device pass the SafteyNet check (Android only)?

Have you manually turned off Auto-contribute on all of your devices?
Yes

2

You’ll have to wait till 24 hours for all to show up. Just in case they don’t, do raise a ticket at

Share the ticket id so if a team member sees this post it might expedite the process

NOTE
It might take a while till someone gets back to you since it’s weekend in the US now and team generally works only weekdays.

3

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