Hello, I’m using brave since 2 month and after formating my computer i reinstalled Brave but i lost all my BAT. I tried restoration but it says that 0 BAT were recovered. What can i do ? I lost 10 BAT, that ot a lot but it is still kinda annoying. Thak you for your help
Oh, man. Did you make sure to create a back-up of your Brave Browser wallet before formatting your computer?
i created a backup and i used it, nothing changed.
That’s weird. It is supposed to restore your BAT with no problem. I will take a look at it and make some testing in another PC.
Don’t delete your recovery key under any circumstances.
Thank you for reporting @Jib_dimteb ! Please DM me your Rewards Internals (brave://rewards-internals/), OS, Brave version and a screenshot of your Rewards panel. This will help to speed up the troubleshooting. Thank you in advance!