I haven’t received payout for december 2024, even though I had seen 150 ads. why it is happening like that.
Announcements went out that estimated earnings was being removed and then more announcements wernt out to let everyone know last month it was removed.
What are you calling the December payout? Don’t forget, we view ads from the beginning to the end of each month and then we get paid in the following. So we viewed from December 1-31, everything reconciles, and payouts get sent around January 7.
This is how it has always worked. And there’s a huge banner on this site that always stays up to show the status. So…
As you can see from the screenshot here, payouts are pending. If pending and not sent, it makes sense that you say you haven’t received anything, right?
And if you’re speaking about the payment that would have been sent in December for November’s earnings, then you would need to create a Rewards Support Ticket at https://support.brave.com/hc/en-us/requests/new?ticket_form_id=360001302431
Thank you.
But I think the message “The payout for December rewards has completed.” suggests that it is not “pending” but has been paid.
Maybe, change the words to mean what it means.
Hi, in december i have viewed around 250+ads, but I havent received anything over zebpay or it even doesnt show in the brave rewards panel. Can you please help regarding this matter?
@Stealth21 same answer as I gave My browser's reward does not grow - #2 by Saoiray and even in my prior reply here.
@karanasvak Honestly, this has been a headache for a while. I just created a GitHub issue here: https://github.com/brave/brave-browser/issues/43099.
In the past, payouts would automatically show as “complete” on the designated payout date (the 7th), even if the payouts hadn’t actually been finalized. Later, they attempted to align the timing more closely with what we observed on the Brave Community platform, though it was never fully accurate. Now, it seems even more inconsistent—people are seeing payout “complete” notices long before payouts actually begin.
I’m not sure if that notice has been there since last month or if it just appeared. I tend not to pay much attention, especially since the estimated earnings feature was removed. After using Brave for so long, I’ve learned to just use the browser as usual and accept payouts whenever they arrive. Focusing too much on ad counts or details can be unnecessarily stressful, especially with the potential for misunderstandings.
Yeah, typically when we speak of December payout it’s referring to the pay we receive for November’s earnings that occurred in December.
But the text doesn’t always align, especially not in the spot we’re talking about.
Thank you @Saoiray for the information provided
