I haven't received 16 BAT

In advance, I’m sorry for my poor English, and I also have difficulties to find the solution of my problem in the community because of the numbre of post and because of the complexity and the technical english words that are used. So one more time, I apologize and please can you answer me very simply :slight_smile:

Can you please help me. I have a bit more than 16BAT that havent been transfered to my Uphold Wallet. Can you tell me why? I tried to search in the community and I think that the reason is that I have more than 4 brave browser linked to my Uphold wallet. If it is the case how can I solve the problem. But unfortunatly, the brave browser that I use more is the one that I haven’t received my BAT.
Please find the informations that can help you to identified the problem :

I’m using brave on linux :

brave 1.21.73 Chromium: 89.0.4389.72 (Build officiel) (64 bits)
Révision 3f345f156bfd157bd1bea06310e55f3fb2490359-refs/branch-heads/4389@{#1393}
Système d’exploitation Linux
JavaScript V8

Informations sur le portefeuille
Graines d’informations clés : Valide
ID de paiement du portefeuille : 496df3b2-2ec9-47f0-8603-b05750a5c798
Portefeuille créé : 21/01/2021, 18:26:54

Thank you in advance

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