I have not received payment of a balance that I have in the account

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The payment process is in the payment period, be patient and it will arrive, more than a million users are in the payment queue, the process may take a while but all users will receive their payment in due time, we are in business days , If you want to know how the Payment Period is going, do not miss the payment updates from the Official Article: December 2020 Publishers Payout Thread