I have not received my rewards for the month of April, it is May 10 and I still do not see my balance in my UpHold wallet

Greetings to the entire Brave team, I am writing to see if the monthly reward platform for viewing ads has a problem since I am not seeing the balance in my UpHold wallet reflowed …? What is the procedure to follow in order to make my withdrawal …? The withdrawal is automatic …? You can charge any day of the month or is it a single specific day that you can make the withdrawal …? Thanks in advance for the support you can give me …