Briefly describe your issue:
Hi brave community, last month I haven’t received my August payment which is sent to payout total of 15+ bats, which is a collection of past 6 month payment, i was very happy that it finally went to payment, but like always brave had issues and i haven’t received it, now that my 6 month collection is gone. So, I reported to brave support and later sometime i received a mail from brave, state that i will receive my August payment (15+ bat) with September payout, I was glad and eagerly waiting for my payment but, even now i haven’t received my September payout too which is (1.35+ bat).
I’m really disappointed on brave , i haven’t received a single complete payment for this year. Even though I reported to support, it’s still haven’t fixed… and I have reported again to brave support now, about this issue… i don’t know they will fix my problem or not, I hope someone could help me here to resolve my issue or please forward this post to someone that can help me… this is my last hope
Thank in advance!
Latest Brave support ticket : 157949
I’ve took screenshot of those payout for future reference and I’m including it below
August payout Screenshot:
September payout Screenshot:
What Operating System and Brave version are you using (Menu --> About Brave
)?
Android 11 (Brave 1.44.105)
Is your browser wallet currently verified? (yes/no)
YES
What date did you verify your wallet?
20/01/2022
Have you been able to successfully receive payments in the past?
YES
Are you using a VPN? (yes/no)
NO
Are you in a supported region (see here for list of supported regions)?
YES
Does your device pass the SafteyNet check (Android only)?
YES
Have you fully completed Uphold’s CDD requirements?
YES