I have about $30 of BAT trapped in my balance

Brave Rewards Rewards Support
1

Description of the issue:

I cannot withdraw any BRAVE earnings, despite having a good $30 locked in there. I can click “Withdraw” as much as I want, but my Uphold account just says I have $3. I would like to get my money out of there soon

How can this issue be reproduced?

  1. Open the Brave Rewards badge via the badge in the search bar
  2. Click withdraw (With a verified Upload account)
  3. Log in to see that you have barely anything in your Uphold Balance

Expected result:

I can withdraw the full $30 into my uphold account

Brave Version( check About Brave):

Version 1.22.71 Chromium: 89.0.4389.114 (Official Build) (64-bit)

Additional Information:

It has been working fine until the hike in BAT value

Brave Bal: http://sydney.hosts-at-syds.cloud/mp8O0d.png
Uphold Bal: http://sydney.hosts-at-syds.cloud/bcsE9M.png

To make it clear: I clicked Withdraw Funds, which told me to log in

2

Most likely you encounter this a known issue – Fix for BAT not porting to Uphold wallet – and the team is still workin on it.

I’m sorry for any inconveniences

3

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