Ok. Did you create a Rewards Support Ticket at https://support.brave.com/hc/en-us/requests/new?ticket_form_id=360001302431 so someone from Brave can look into it? If not, then you’ll want to do that as they’ll need additional information that shouldn’t be shared publicly. And I’m assuming you don’t want to wait for the automated system to check, as otherwise can remain flagged for 6-12+ months.
Just an FYI, that information is located at brave://rewards-internals
Nobody gets flagged for “no reason.” You just don’t understand why you were flagged. There’s a big difference. Just saying…
While technically, true, it doesn’t make a false positive feel any better, especially when the notice is not accompanied by any explanation. In the meantime our Rewards earnings, while relatively insignificant at today’s rates, are still halted until such time as we may be fortunate enough to find out if our accounts will be restored.
In era of shadowbans and outright bans for offenses such as “micro-aggression”, sharing a wrong joke, or holding an unapproved opinion, it’s pretty easy to feel like one has being targeted for “no reason”. Holding people to secret standards of behavior and penalizing them for violating those secret standards is indistinguishable from going after people for “doing nothing”.
In stark contrast to the virtue-oriented actions I referenced in the previous paragraph, my theory is almost as innocuous as it is overreaching. I suspect that any account that used IPv6 transit from AS6939 got flagged. That means that anyone who uses Tunnelbroker because their ISP has no IPv6 transit will be affected. If my theory is correct, I sincerely hope that someone at Brave understands the scope and gravity of the issue and works to implement safeguards to prevent any similar future occurrence.
In the meantime, it seems that all I can do is wait for a response to my support request, which make take a while if everyone that uses Tunnelbroker for their IPv6 transit got flagged.
See. They can’t just state why you get flagged. That will help fraudsters to evade the systems in place.
I agree, that due to some fraudsters many people are suffering but this is what it is. I have had exchanges close my accounts with no notices. I had to argue for a long time to get those back. This happens pretty everywhere.
I already shared my theory and it is supported by the only other member of my of household also being flagged. Neither of us do anything to earn BAT other than normal browser use with Brave.
I understand your thought process on not tipping off fraudsters on ways to avoid bans, but the reality is they already have the advantage over regular users on that front. They view such enforcement as a temporary inconvenience to their continuing criminal enterprise and are sufficiently incentivized to conduct their own research and testing. Regular users aren’t thinking about these things.
Let’s assume that my theory is correct and someone let a ham-fisted flagging algorithm loose and created false positives. Will we we see an admission of fault and an apology? Will we be credited for the ads we were presented while flagged? Those questions are rhetorical and I expect the answer to them would be no.
Until you find yourself unpersoned without explanation and you receive only an automated response to your support request, you will have no idea of how dehumanizing it is and how powerless it leaves those victimized by a shoddy algorithm.
They look into each ticket very carefully. Only a brave member decides if you can be reinstated or not. I don’t know how they decide if anyone is flagged. I guess there’s some kinda checklist, and some being a priority. Like if those things are being done, you surely get flagged while some might be more lenient as to which can happen accidentally too.
Sure, that’s technically true but if you also cannot reveal the reasons people got flagged and what rules they violated, how is that helpful? I know you don’t have to reveal any reasons but again this doesn’t help the reputation of Brave Rewards.
Also just as valid of a reason of getting flagged is a false positive or in other words a bad algorithm written by Brave software developers at flagging people. It’s already obvious a lot of people are getting mis-flagged. Rather than acting like everyone flagged is the problem, I think you should realize that there’s much work to do on Brave’s behalf to resolve their flagging because way too many people are getting false positive flagged.
Again I want to be clear I don’t support fraudulent use, but it’s clear not everyone getting flagged is engaging in fraud.
If you just zoom out for a second and look at this forum, the fact that it’s just completely flooded with posts about getting flagged tells you something’s wrong. Either your Rewards userbase was 99% fraudulent or perhaps the flagging is going overboard.
I appreciate your help on this forum, but I do think the current situation makes Brave look like it’s out of control.
Just another point: Because of a few fraudsters a big community is being punished. Don’t we all have to go through KYC with Uphold, Gemini or any other exchange? Isn’t it easy to identify these fraudsters? It amazes me how we always tend to cause a big impact instead of zeroing-in on the accounts-of-interest.