I formatted my computer. Now, i lost my BAT, and also they “locked” my brave rewards.
I used the method that i’ve seen here on the forum which consisted in copying the "
Backup AppData/Local/Brave/Userdata folder."
What do you mean? Getting the notice you’ve been flagged? Or something else? Regardless, probably going to have to create a Rewards Support Ticket at https://support.brave.com/hc/en-us/requests/new?ticket_form_id=360001302431
yes, sorry. the account is flagged. both in PC and also in my cellphone. since i have it in portuguese i had a bad translation
Ok, so submit a ticket on the link I provided. Just so you know, there’s been a lot of people experiencing issues this month. Tickets are a bit backed up. Average turnaround is 3-5 business days but unless you’re lucky, likely is going to be a bit longer. Just will take a bit of patience while look into things.
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thank you. i will do that 
hey, still haven’t got my anwser from the ticket. is this normal? thanks
Just dm’d you. Thanks!
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