I dont received my bats in a long time

Hello good morning, I would like to report that I have not received the full payment of my November BAT, also the ads no longer appear in my browser, I do not know the cause.
I have been without ads for about 40 days, I only received .333 of 3 BATS in my Uphold account, I would like to know if you can give me an answer to this problem.

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Clear cache if is on mobile browser

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