I do not receive the bat

Days ago I should have received the bat to my Uphold account but they are not arriving, I enter here to the support page and they say that they have already paid to those who have the account connected, what can I do?

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Hello - Please submit your issue here: https://support.brave.com/hc/en-us/requests/new?ticket_form_id=1900000382047

Thanks!

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