I didn't receive April bats and they are lost from my wallet after reinstalling Windows 10

Hi I reinstalled windows by backing up my recovery key also my wallet was connected to uphold which means I should be able to see my Bats right now but I don’t bats from before installation are lost here is screenshot of my wallet before reinstalling windows 10

Your bat should be safe in your uphold wallet check that and see what’s up

I did check already it’s not there