I didn't get my reward. Place

Brave Rewards Rewards Support
1

Rewards were not paid this month. My rewards were about 2,4 BAT but only 0 BAT was sent

Windows 10
Brave 1.63.169 Chromium: 122.0.6261.111

Is your browser wallet currently verified (yes/no)?
Yes, Uphold.

On what date did you verify your wallet?
February 14, 2024

Have you been successfully paid in the past?
Yes/no

Do you use a VPN (yes/no)?
No.

Are you in a supported region (see here for a list of supported regions)?
Yes

Have you manually turned off Auto Add feature on all your devices connected to Uphold?
Off.

1 Like
2

Not sure if you are giving it enough time. Brave just finished sending payments within the last 24 hours, but that doesn’t mean Uphold would have processed and posted to accounts yet. Anyway, you may need to create a Rewards Support Ticket at https://support.brave.com/hc/en-us/requests/new?ticket_form_id=360001302431 so someone from Brave can take a closer look.

SIDE NOTE
Please do try to pay attention to what category you post on in the future. For example, you put this as a Creators issue but then spoke as if it’s a Rewards issue. These are two separate areas with different pay dates as well. That said, I’m going to move your topic to the proper category

3

Hello Community Support,

For some reason, my rewards payments stopped. My last payments on my Gemini Exchange account were on December 7, 2023 and January 4, 2024. There are no payments arrived after January 4, 2024.

Any assistance is appreciated.

Thank you

Tolo

I want confirm that I did get paid

4

@tolo the answer I provided above is the same for you. No exceptions. You need to complete the support ticket if you want help.

5

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