I didn't get my january BAT payout

My account is verifued with Gemini and i didn’t receive my january reward, and i know people that alredy have them, also my february payout is frozen for a few day now
please help

@werty Unfortunately your best bet will be to message either Steeven, Mattches, or SaltyBanana. There’s not a lot of troubleshooting or things we can see on this end to figure out what’s causing it. With the combination of issues you shared, it’s possible that your account got flagged for some reason.

So DM one of them and advise of your issue AND include your Wallet Info that you can find at brave://rewards-internals . Please be advised that responses can sometimes take a long time. Sometimes you get lucky and see a response or solution within a matter of days, but in others it can take weeks. It’s frustrating but at least wanted to share that ahead of time so you know what you’ll be dealing with.

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