I did not receive right amount of rewards in my uphold account

Brave Rewards Rewards Support
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1

Description of the issue:
I did not receive the right amount of reward in my uphold account.
In my brave creator account, it says my Last deposit was
55.53 BAT (which is around 124.27 HKD)
But my uphold account only received 55.53 HKD. I believe the system only change the currency without calculating the exchange between HKD and BAT.

Steps to Reproduce (add as many as necessary): 1. 2. 3.

Actual Result (gifs and screenshots are welcome!):

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image1048×584 55.3 KB

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image2330×1050 87.6 KB

Expected result:
should receive at least more than 100 HKD

2

Hi @lukania,

Welcome to Community! Sorry for your troubles here. Payments are still being processed, and sometimes payments are made in separate chunks. You should get all of your BAT over the next couple of days.

Thanks again for reaching out!

3

@steeven But it has been a month. Hope I can get it in the next couple days

4

@steeven I still haven’t receive any payment from Brave.

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