I can't watch videos, but I can listen to them

Hi, good afternoon. I want to know why I can’t watch videos properly? Just the video box pops up and it sounds when I click but I can’t see the image. This happens for example in Google Drive. Thanks a lot.

PS: I have windows 8.1 and the browser is up to date.

Hello @facucaldo

not all video type supported so what is your video file format
and if you sure it work on chrome then try the following

go to brave://settings/system and disable hardware acceleration

if that did not help then try in private mode and disable all extension if it work then the issue either with your cache/cookies so clear it or the issue with one of your extention so reenable them one by one till you get the one that cause the issue

hope that help and have a nice day :slight_smile:

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