I can not get into the office

I can’t go into the office and track the statistics.
I do not receive a letter in the mail.
I am from a blocked country.
At first, it was thrown into spam, then it started to be thrown into spam after 20 minutes, and I could not log in because of the end of the link.
Now it doesn’t come at all. 50 minutes have passed.
another month everything should work. The letter also states that the June awards will be received for the entire month. those. another 1.5-2 months I should have access.