I am not getting ads. It has been 6 months

Brave Rewards Brave-Ads Support
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#1

Hey guys,
So I’m not getting any ads for the last 6 months.It has been since January that I had my last ad on Brave.
I’ve used Brave since May 2021 and accumulated BATs without problem.
Since January I haven’t used Brave as much as before and that’s why I haven’t noticed earlier that ads aren’t showing (I am still using it way more than twice a month so I should have seen severeal ads).

I have taken screenshots of my ads settings (I’ve already disabled, re-enabled, put 0 ads/h, then put back 10ads/h) and I still get nothing.

Has anything changed in the last few months ?
I’ve missed quite a lot of ads and BATS…

[Album] imgur.com

Thanks in advance for the help,
Aroxab

#2

Can you please submit the information surrounding your issue to our form there so we can take a closer look?

Thank you.

#3

Thanks, I have done that.
Sorry if it wasn’t the place to post that issue.
I couldn’t find the place to submit tickets.

Aroxab

1 Like
#4

Same issue over here… But I only noticed after I updated the app last week. I’ve done all the turning off and on nothing changed

#5

I was having an issue like that but was asked by support to try this https://support.brave.com/hc/en-us/articles/360058972091-Push-Notification-Test

Try that and see if you are getting notifications.