How to solve *almost* every problem after install


WARNING : You will lose all your data(bookmarks, Brave wallet, etc.) with this. Use sparingly.

Here is a step-by-step guide for what we might otherwise call ‘the nuclear option’.

If you are having any problems from a corrupted profile, bad shortcuts, etc. this will certainly get you back to square one.

For Windows Users :

  1. Use Add/Remove Programs to uninstall Brave (Start > Run > appwiz.cpl)
  2. Go to “%userprofile%\AppData\Local” and delete the “brave” folder (Start > Run > paste path)
  3. Go to “%userprofile%\AppData\Roaming” and delete the “brave” folder (Start > Run > paste path)
  4. Delete all copies of installers
  5. Delete shortcut from desktop + taskbar
  6. Restart computer
  7. Re-download the latest Brave installer from
  8. Run the installer
  9. App should open up at the end. Close it
  10. Launch from desktop shortcut

For Mac Users :

  1. Delete the file from Applications (or whichever alternative location you have selected)
  2. Delete the folder located at “~/Library/Application Support/brave” (open and use the command ‘rm -rf ~/Library/Application\ Support/brave’)
  3. Restart computer
  4. Re-download the latest Brave installer from
  5. Run the installer

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pinned #2

closed #3


Shouldn’t %userprofile%\AppData\Local\ be %userprofile%\AppData\Roaming\?

Roaming is the folder which contains a Brave profile, not Local.


I think this was first written up when we were having more installer-based issues instead of corrupted profiles. I’ll update this now :slight_smile:

Now they will remove both. We probably still need to add some data extraction scripts soonish if we are going to continue to recommend this option.


Think this should still be kept since it’s about solve almost every problem which is being called as the nuclear solution.

Just edit that step and mention
clear profile - delete brave folder under %appdata%
complete installation - delete brave folder under %appdata% and %userprofile%\appdata\local

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