How to set up 2nd Apple device for Brave Firewall+VPN - is unknown

Description of the issue:

There is no support documentation citing the specific steps to take, at Brave (nor at Guardian), for setting up a 2nd Apple device, within an existing Brave Firewall+VPN account.

Currently, for a second Apple device, the user seems to be signing up for a second account. (Writing for a friend who tried - only as far as discovering too much uncertainty, and did not want the hassle of fussing with billing/support while attempting to un-do a 2nd credit card charge.)

Exactly when the set up process recognizes the user’s Apple ID, and thereupon (and maybe) the process correctly bypasses making a 2nd charge to the user’s Brave Firewall+VPN account . . . is unknown.

How can this issue be reproduced?

Expected result:

Clear, specific Brave Support / Guardian Support instructions.

Brave Version( check About Brave):

Mobile Device details

Apple iPad
Apple iPhone

Additional Information:

@289wk,
Thanks for reaching out to us.
Are you using the same Apple ID on the second device? If so:

  1. Download Brave on second iOS device
  2. Tap on VPN option in main menu
  3. Choose Restore from the resulting pop-up

This should be all you need to do to access the VPN to your second device.

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Yes - same Apple ID.

Thank you for the help.

2 Likes

@289wk,
To confirm this did work for you?

My friend has not gotten around to it, she tells me, today. But I think she will get more daring, sooner rather than later. Thanks again.

1 Like