How to report false positive? Our website is blocked and falsely identified as ads - how can we remove the block???!!!
(we provide embeddable widgets and our CDN is blocked)
@MrWolf The main thing you need to do is provide more details. There was a template asking you for information but it seems you chose to delete it and say nothing.
So things like which website and all would be your starting point. You can reference how things have gone for people who have been helped in such topics as below:
@MrWolf as @Saoiray stated, if you can provide us with more information/details about the issue you’re encountering with your site then we’ll be happy to take a look.
In this case, the main details we’d need are:
- What is the URL of the/your site that we are blocking?
- What is the exact error/messaging that occurs when it’s blocked?
- Is this blocked for any/all users in Brave or just some?
- Does disabling Brave’s Shields (lion icon in the address bar) for the site remove the block and allow access?
Thanks @Saoiray and @Mattches. Apologies for not using the template.
We provide embeddable widgets to our users, but our CDN is being identified as ads and blocked, preventing the widgets from displaying on our users’ websites.
The blocked URLs are:
cdn.commoninj* a.com
Disabling the shield, unblock the widget.
I appreciate your quick response.
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I’ve informed one of our Shields engineers about this and will have them take a look.
The issue came about due to https://www.commoninja.com/widgets/adblocker-detector
related upstream: https://github.com/uBlockOrigin/uAssets/pull/27171
https://cdn.commoninja.com/sdk/latest/commonninja.js
is a tracker also ^
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