I’ll try to do that. In the meantime, please try these steps:
Starting with Shields ‘On’:
- In an Incognito tab navigate to GMail.
Shields should show as on. You would not be able to use the ‘call phones’ feature in this state.
Turn Shields ‘Off.’
Login to your Gmail account.
If your experience is the same as mine, GMail will now reload (as if it had not already been open and you are just reopening it now).
Shields will now show as ‘Off’ and ‘call phones’ will work.
This state will remain in effect until there’s a crash. Because GMail is being run in an Incognito tab the Shields ‘Off’ setting will be lost following a crash and have to be re-established.
What I was drawing attention to was the fact that when GMail is opened following a crash, Shields are ‘On.’ Turning Shields ‘Off’ at that point – i.e., before logging in – does not prevent GMail from re-loading after you log in.
In other words, you go to GMail (mail.google.com) and, whether you log in or not, after turning Shields ‘Off’ GMail will reload (assuming your default setting is ‘Shields On’).
Does that clarify it?