My PC was in need of an update so I upgraded it last week. Unfortunately, I don’t know how to deal with 2 issues regarding Brave:
I was waiting to receive 2.485 BAT from March to my Gemini wallet.
I had accrued 1.670 rewards so far in April before the upgrade.
Now that rewards have to be manually claimed, how can I get my rewards from March? Same thing for the rewards from the beginning of April? I did save my “brave://rewards-internals/” info from the old browser in case it would be needed.
I just hope there is a solution for the browser I left behind on my dead PC. Just for clarity, I replaced the CPU, MB, RAM and re-installed Windows so the old PC is no longer available to claim anything.
We are actively working to ensure that each user receives the correct amount of BAT for the April payout. If you have received less BAT than expected this month, please note that payments to verified wallets and claims for unverified wallets will continue to process through next week. Thank you for your patience as we work to complete your payments.
To ensure that future payouts go more smoothly, we will be investing additional time and resources into improving tooling and communication around the payout process. We thank you for your patience and continued support of Brave Rewards.
Hate to be the bearer of bad news, but you have lost all bat not already sent to a verified wallet. Formatting, resetting and the like, cause brave to now see your device as a new wallet. Please verify this @steeven ?
Like @Herrvader said, if there is BAT not in a verified wallet it will be lost and there is no way to get it back. But I believe you said you had some on your Gemini waiting to be transferred over. So anyhting that is pending should be sent to Gemini after payouts are complete. Payouts have be re started due to some sort of error where lots of users , myself included, had only received 0.25 BAT to their gemini.