Please ensure that you’ve read through the following topics/pages thoroughly before opening a topic as your question may have already been answered:
- [What is a verified wallet?](https://support.brave.com/hc/en-us/articles/360034841711-What-istrong texts-a-verified-Brave-Rewards-wallet-How-do-I-verify-my-Brave-Rewards-)
- How do I switch wallet custodians?
- Why am I not seeing Brave Ads?
- Rewards FAQ
Please try to adhere to this template when reporting bugs. If you think you don’t need to fill out every section in the template fill out as much of it as you can and please be as descriptive as possible when posting.
<---------Delete this line and everything above before posting---------->
Briefly describe your issue:
What Operating System and Brave version are you using (
Menu --> About Brave)?
Is your browser wallet currently verified? (yes/no)
What date did you verify your wallet?
Have you been able to successfully receive payments in the past?
Are you using a VPN? (yes/no)
Are you in a supported region (see here for list of supported regions)?