Briefly describe your issue:
I have been using the brave browser for a year now, and had collected almost 60 BAT. I stopped using Brave Rewards for few months. When I opened it after some time, my earned BAT has reset back to zero and I have no idea why.
What Operating System and Brave version are you using (Menu --> About Brave)?
Windows 10, Version 1.23.71 Chromium: 90.0.4430.72 (Official Build) (64-bit)
Is your browser wallet currently verified? (yes/no)
No.
Have you been able to successfully receive payments in the past?
Yes, I have had BAT payouts for atleast half a year in 2020.
Are you using a VPN? (yes/no)
No
Are you in a supported region (see here for list of supported regions)?
Yes
Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
Yes.