Help! No payment, no reward!

#1

Hi!

Sorry for my bad english… I need help.
I have Brave browser on 2 computer an on 1 phone. I have not received my BAT on computers, but on Phone yes. I have verified Uphold wallet!

On my computer is today go the message, and not showing that I can receive my BAT!

Can please help??

My wallet ID on 2 Computers!

Pénztárca fizetési azonosítója: 9bc4d2ea-d1dd-448b-8775-08e541727ae8
Pénztárca fizetési azonosítója: ba21e6d3-0b6a-4395-b6aa-a085e7c9b3da

I have not photo from my another computer wallet, but its was ca. 0.635 BAT.

brave_hiba1
brave_hiba11039×652 70.9 KB

Brave_hiba2
Brave_hiba2336×512 25.3 KB

brave_hiba3
brave_hiba31037×542 60.3 KB

Can please help, and what you thinking Uphold wallet or Gemini wallett is better?

I’m waiting your answer, and solution!
I hope you can help, and I can get my BAT-s :slight_smile:

Best Regards!

Bela (from Hungary)

#2

Thank you for reporting! Please DM with the following information:

  • Copy/paste your Wallet ID (found on brave://rewards-internals)
  • Your OS and Brave version (first three lines in brave://version)
  • A screenshot of your Rewards panel in Settings --> Brave Rewards.

This will help to speed up the troubleshooting. Thank you in advance!

#3