Help ! Brave Browser Closes After 3 Seconds

Browser Support
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1

It started happening today ( 5 December 2024 ) When I open Brave Browser, it closes in a few seconds.

screen-capture

I tried with Private Mode too but it was the same.

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I also uninstalled and installed a fresh version. Still, nothing changed.

Then I tried downloading Brave Beta and this is working normally. But I still prefer the normal one. Is there a way to fix this?

2

Your issue sounds like an almost exact match with:

The original poster also tried Brave Beta and that worked:

There are several replies there; and that will take some of your time to study.

3

@azharsologuy I can help to begin troubleshooting. A few initial questions that will help us to get to investigate:

  • Can you confirm your Brave version? It can be found here brave://settings/help

  • Can you try disabling graphics acceleration to see if it prevents the crashing. It can be found here - brave://settings/system

  • Do you have anything enabled on brave://flags? Any new extensions added?

  • Can you please go to brave://crashes and

  • if you have automatic crash reporting is enabled (Settings --> Privacy/Security --> Automatically send diagnostic reports), please respond back here with the crash report ID
  • If Automatically send diagnostic reports is not enabled, ensure you click Send on these crash reports listed on the page, then reply here with the crash report ID

Thank you in advance!

4

Unfortunately, it is not staying open long enough for me to check these information.

5

I did take a look at that before creating this topic, but nothing worked.

6

Where stuff is, and what to do, in order to get Brave Browser running well-enough, for you to gather info.

Sometimes, you may see the following method of writing a Windows OS path:

NOTE: %LOCALAPPDATA% is a substitute for the beginning portion:

C:\Users\your_username\AppData\Local

Copy the Bookmarks files to a safe location on your computer (or an external drive), beyond/outside the Brave Browser installation paths.

Bookmarks and Bookmarks.bak files:

  • %LOCALAPPDATA%\BraveSoftware\Brave-Browser\User Data\Default\Bookmarks
  • %LOCALAPPDATA%\BraveSoftware\Brave-Browser\User Data\Default\Bookmarks.bak

(If Brave Browser was working, you could back up - ie export - the bookmarks to a “bookmarks.html” file.)

Delete the ‘Caches’ folder, and delete the ‘Cookies’ file.

Caches (folder):

  • %LOCALAPPDATA%\BraveSoftware\Brave-Browser\User Data\Default\Cache\

Cookies (file):

  • %LOCALAPPDATA%\BraveSoftware\Brave-Browser\User Data\Default\Cookies

The Brave Browser executable, brave.exe, is located in one of:

64 architecture

  • "C:\Program Files\BraveSoftware\Brave-Browser\Application\brave.exe"

x86 architecture

  • "C:\Program Files(x86)\BraveSoftware\Brave-Browser\Application\brave.exe""

Change the path within the Brave Browser shortcut on your computer’s Desktop, to include switches that are intended to:

  • start up Brave Browser, showing a New Private Window
  • disable all experiments at brave://flags
  • disable extensions
  • disable GPU ie disable Hardware Acceleration
  • enable leak detection and if that failure occurs, then crash the browser (–enable-leak-detection --crash-on-failure are a combo)
  • produce error/log output to a file named ‘brave_console_out.txt’ on the Windows OS Desktop

For example:

64 architecture (change the path to):

"C:\Program Files\BraveSoftware\Brave-Browser\Application\brave.exe" --incognito --no-experiments --disable-extensions --disable-gpu --enable-leak-detection --crash-on-failure 2> %USERPROFILE%\Desktop\brave_console_out.txt

x86 architecture (note the switches to add):

"C:\Program Files(x86)\BraveSoftware\Brave-Browser\Application\brave.exe" --incognito --no-experiments --disable-extensions --disable-gpu --enable-leak-detection --crash-on-failure 2> %USERPROFILE%\Desktop\brave_console_out.txt

Notice that the existing path, BEFORE the additions, is enclosed by double-quote marks. And, everything added to the existing path, is located after the existing path.

Start Brave Browser via the Brave Browser shortcut.

IF Brave Browser keeps running . . .

Proceed to follow the guidance according to “steeven”.

When you think appropriate, restore the Brave Browser shortcut . . .

64 architecture

  • "C:\Program Files\BraveSoftware\Brave-Browser\Application\brave.exe"

x86 architecture

  • "C:\Program Files(x86)\BraveSoftware\Brave-Browser\Application\brave.exe"
7

Manually clearing the cache and cookies worked. Thank you.

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8

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