Having issues restoring wallet,

I have a backup pass pharse for a wallet i backed up. I wiped my computer but now my back up passpharse won’t work. Can someone help please?

Hi @leonardog2395 - what happens when you enter the passphrase? Can you send a screenshot of what you see?

I can’t at the moment because I am getting this error:

I can’t take money in brave how please

@steeven can you help please?

Hi @leonardog2395, what OS and Brave version are you using?

@steeven I was using Windows 10 and I forget the Brave version number but it was the normal release.

@steeven I acutally seemed to have fixed it, i tried to verify my wallet with uphold and they declined me so it jacked up the wallet. it seems fine now

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