I haven’t recieved any rewards for the two months since uphold implemented KYC.
@inrickes You’ll need to be much more specific than that if you need help. Examples of questions I have just from reading what you posted:
When you’re saying haven’t received rewards, are you referring to payments or more about ads?
Are you seeing ads?
You mentioned “since Uphold implemented KYC,” but Uphold has always followed KYC, so what do you mean there?
Is this for old browser or new?
What version of Brave?
I’m sure I may have more later. So please, come back and give as in-depth of a description for your problem as you can. If it stays like this, nobody will be able to help you.
@saoiray Thanks for the response.
I haven’t gotten the payments, It says I’ve earned but nothing arrives in my wallet.
Yes I’m seeing ads.
My Browser is up to date.
I use Windows
My version of brave is 1.45.123
Could you tell what you mean by ‘Uphold Implemented KYC’ ?
Wasn’t sure if it shows you
Verified in your Rewards. Also did not understand if you are saying if you have completed KYC/AML for Uphold. Neither do I know if you are in a supported country.
However, regardless of the answers, I think it might be best for you to create a Rewards Support Ticket so someone from Brave can help investigate.
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