Haven't received payouts since December, and haven't been receiving ads

Briefly describe your issue:
No payouts from past 2 months, no ads for a week.
What Operating System and Brave version are you using (Menu --> About Brave)?
Windows 11, Version 1.34.80 Chromium: 97.0.4692.71
Is your browser wallet currently verified? (yes/no)
No
What date did you verify your wallet?
N/A
Have you been able to successfully receive payments in the past?
Yes
Are you using a VPN? (yes/no)
No
Are you in a supported region (see here for list of supported regions)?
Yes
Does your device pass the SafteyNet check (Android only)?
N/A
Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
Yes

2 Likes

Briefly describe your issue:
Similar issue as loganc. I have been paid 1.75 BAT, but Iā€™m still owed around 10 BAT from month of November. No ads for over a month now.
What Operating System and Brave version are you using ( Menu --> About Brave )?
Windows 10, Version 1.34.80 Chromium: 97.0.4692.71
What date did you verify your wallet?
October-November, 2021
Have you been able to successfully receive payments in the past?
Yes
Are you using a VPN? (yes/no)
Yes
Are you in a supported region (see here for list of supported regions)?
Yes
Does your device pass the SafteyNet check (Android only)?
N/A
Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
I use Gemini. I have turned off Auto-contribute.

Still not receiving anything.

@loganc @AnonUser96

Hi :slightly_smiling_face:

You guys may want to edit your posts and tag the moderators @steeven and @Mattches. Yes, I know I just did but if you are still experiencing problems you probably should too! lol

For future reference, per a post by Mattches:

Good luck!

@loganc @AnonUser96,
Can you both please send me a DM with your wallet payment ID, found on your brave://rewards-internals page so I can take a closer look at your situation?

Thank you.

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