Havent received any BAT since April 14

Briefly describe your issue:
I haven’t received any BAT payments since April in the Windows browser or on my Android device.

-I am currently receiving ads in both browsers.

-Currently I can’t verify on any device with my Gemini account since they recently removed my region as enabled. However, I want to receive the rewards in browsers until my region is re-enabled.

-Please excuse me, I am a Spanish speaker and my English is not very good.


What Operating System and Brave version are you using (Menu --> About Brave)?

Windows 10-[Versión 1.38.119 Chromium: 101.0.4951.67 (Build oficial) (64 bits)]

Android 10; Build/QPOS3052-29-12-[Versión 1.38.113, Chromium 101.0.4951.61]

Is your browser wallet currently verified? (yes/no) No.

What date did you verify your wallet?
Windows: May 02 2022 (approximately)
Android: April 29 2022 (approximately)

Have you been able to successfully receive payments in the past? Yes

Are you using a VPN? (yes/no) No

Are you in a supported region (see here for list of supported regions)? Yes

Does your device pass the SafteyNet check (Android only)? Yes

Have you manually turned off Auto-contribute on all of your devices linked to Uphold?? Yes

Hi and welcome to the community. :smiley:

Support staff are asking users who are still experiencing payout issues to submit a request form. Copied the post below. Just click on the link and you will find a link to the form. Good luck and hope your issue is resolved!

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Hi @Chocoholic, I will send the form.

Thanks for your help!

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