Briefly describe your issue:
I haven’t had a payout in 4 months (despite daily usage, at least 8-hours a day) and I don’t remember the last time I actually received an ad.
What Operating System and Brave version are you using (Menu --> About Brave
)?
Mac OS 12.1,
Is your browser wallet currently verified? (yes/no)
Yes.
What date did you verify your wallet?
11/04/2019
Have you been able to successfully receive payments in the past?
Yes.
Are you using a VPN? (yes/no)
No, however I have in the past (to access some region-locked websites.). Very unregularly.
Are you in a supported region (see here for list of supported regions)?
Yes (United Kingdom)
My Browser’s Logs:
...
[02 Feb 2022, 3:20:29.7 pm:ERROR:logging_util.cc(105)] Network error (net::ERR_INTERNET_DISCONNECTED)
[02 Feb 2022, 3:20:29.7 pm:ERROR:get_available.cc(69)] Unexpected HTTP status: -1
[02 Feb 2022, 3:20:29.7 pm:ERROR:get_card.cc(44)] Unexpected HTTP status: -1
[02 Feb 2022, 3:20:29.7 pm:ERROR:uphold.cc(152)] Couldn’t get balance
[02 Feb 2022, 3:20:29.7 pm:ERROR:wallet_balance.cc(150)] Can’t get uphold balance
[02 Feb 2022, 3:24:40.5 pm:ERROR:logging_util.cc(105)] Network error (net::ERR_NAME_NOT_RESOLVED)
[02 Feb 2022, 3:24:40.5 pm:ERROR:get_card.cc(44)] Unexpected HTTP status: -1
[02 Feb 2022, 3:24:40.5 pm:ERROR:uphold.cc(152)] Couldn’t get balance
[02 Feb 2022, 3:24:40.5 pm:ERROR:wallet_balance.cc(150)] Can’t get uphold balance
[02 Feb 2022, 9:30:13.0 pm:ERROR:bundle.cc(586)] Failed to save creative new tab page ads state
[03 Feb 2022, 12:19:13.2 am:ERROR:bundle.cc(558)] Failed to save creative ad notifications state
[03 Feb 2022, 12:19:13.2 am:ERROR:bundle.cc(572)] Failed to save creative inline content ads state
[03 Feb 2022, 12:19:13.2 am:ERROR:bundle.cc(586)] Failed to save creative new tab page ads state
[03 Feb 2022, 11:37:43.9 am:ERROR:logging_util.cc(105)] Network error (net::ERR_NAME_NOT_RESOLVED)
[07 Feb 2022, 2:03:53.7 am:ERROR:credentials_promotion.cc(503)] Token list empty
[07 Feb 2022, 2:03:53.7 am:ERROR:uphold_wallet.cc(320)] Transferring tokens failed!
[07 Feb 2022, 2:03:53.9 am:ERROR:credentials_promotion.cc(503)] Token list empty
[07 Feb 2022, 2:03:53.9 am:ERROR:uphold_wallet.cc(320)] Transferring tokens failed!
[07 Feb 2022, 7:06:58.3 pm:ERROR:publisher.cc(774)] Publisher info not found
[07 Feb 2022, 10:16:29.7 pm:ERROR:ads_impl.cc(580)] Failed to initialize database:
[08 Feb 2022, 10:43:12.6 pm:ERROR:ads_impl.cc(125)] Shutdown failed as not initialized
[08 Feb 2022, 10:45:03.8 pm:ERROR:credentials_promotion.cc(503)] Token list empty
[08 Feb 2022, 10:45:03.8 pm:ERROR:uphold_wallet.cc(320)] Transferring tokens failed!
[09 Feb 2022, 4:30:30.8 pm:ERROR:bundle.cc(586)] Failed to save creative new tab page ads state
[09 Feb 2022, 5:56:09.8 pm:ERROR:credentials_promotion.cc(503)] Token list empty
[09 Feb 2022, 5:56:09.8 pm:ERROR:uphold_wallet.cc(320)] Transferring tokens failed!
....
Full logs: https://privatebin.deblan.org/?7d8e4cae31646f38#8pDLPFdaGxtLnqGaiZdL3nkvN5pj5JR9iArAVrdLoRsP