Yes that is my feeling as well I had been using Brave since 2018 and was amazed at the responsiveness of the sport here in the channel.
However with the influx of people using Brave for BAT earning it seems the prevalent posts here and on Reddit have become BAT issues. Close to a year go I posted repeatedly here regarding the inability to have the Browser delete specified cookies upon closing the browser. I got a couple of initial responses from Brave people and then nothing. I thought it was something regarding my install so I spent countless hours testing on my own. I posted on GitHub and got it confirmed as bug which to this day still is not fixed.
The result is that I remained logged into Gmail when I close the browser. Other Chromium browsers do not have this issue.
I had the same experience when Sync V2 rolled out. I posted here about the Open Tabs behaviour and at the time seeing only 4 tabs. Thought again it was me posted the issue here and nothing. Tried various things no difference. Posted on Github oh ya that is a known limitation. This was how Sync V2 was released. Half finished. Now this weird behaviour re only syncing some tabs was blamed on issues in Chroumium that was inherited. Testing again on my part showed that MS Edge has no issue syncing Open Tabs back and forth between platforms or between Windows to Windows.
Imagine how many other users less vocal than myself and @Brave_user who never bother posting here but simply ditch Brave altogether and leave for the competition. As Brave_user indicated fix the darn bugs in the existing builds rather that rolling out extra features. Get a firm base on which to build future features rather than relying on a shaky foundation.
People like us simply want a browser that works and whose features are not buggy for year + and go unfixed. Enhance the support level that is being offered here so that users who are frustrated get answers to issues that are NOT BAT or payout related. You can not build a future on a foundation that is weak.
I hope my frustration that I have had over the last 2.5 years with Brave shows because Brave needs to realign and reinforce their support if they want to grow.