Half of BAT Just Disappeared and I've had no BAT transfer to uphold for 4 months

Brave Rewards Rewards Support
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1

Hi

“I had around 10.1 BAT currency and now when I opened the browser there is just 4.5 BAT… I checked my uphold wallet but no currency was added there.”
Furthermore, I haven’t has a BAT payment/ transfer to uphold since 4 months ago (04/08/2021 4:10 am)

The next payment date is just on Aug 8th. And I have the pending option neither.
My brave is up to date, and I am connected and verified on uphold.

Thanks for the help!

1 Like
2

Brave Support may also want to know:

Computing Device Operating System you are using:

What date did you verify your Wallet?

Are you using a VPN? (Yes/No)

Do you have multiple devices linked to your Uphold?

Have you manually turned OFF Auto-contribute on all of your devices linked to Uphold?

3

Hi

Windows 10.

I verified it whenever it is updated and or disconnected, recently.

No Vpn

No just my iPhone and my laptop which are synced.

I have turned OFF Auto-contribute, to support publishers and content creators. ( is that what you mean??)

5

Re iPhone - you might want to read these:

“https://brave.com/rewards-ios/”

“Legacy Wallet Info (Invalid) - #16 by rosiecar”

6

Thanks.
I will read them shortly

7

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