Had about 100 BAT and now my it is saying I have zero

I had a little over 100 BAT on my brave browser and now it is saying I have 0. I created an Upload account and linked it, but the BAT is not in there either. Please help.

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@innocentboi112,
Thanks for reaching out.
Can you confirm that these BAT weren’t distributed via the Auto-Contribute function?

Hi. I have Auto-Contribute set to off and total tips this month show 0.0 BAT. Rewards summary doesn’t show anything before November 2019 either.

Is there any other way to check history of rewards other than the brave://rewards?

i had similar issue on my pending bat

@innocentboi112, @james3945,
Would you mind going to Brave://rewards-internals and sending me the information found here in a DM so that I can take a look on my end at what may be going on?

@innocentboi112, I had the same issue for about a month and all of a sudden this morning I got an email notification saying that my BAT rewards were deposited in the Uphold wallet, and sure enough all the balances corrected to the expected levels.

I think they had problems rolling out the Uphold integration and what they though would be a weekend fix back at the end of October turned into a month long implementation. Check your email and Uphold wallet today.

@Spardo123 Thanks for the heads up! I checked my Uphold wallet and it’s still showing zero. Hoping this is just an integration issue and it will get corrected soon. Been using Brave browser as my primary browser since April.

Hi @Mattches, just checking in with you. I direct messaged you the requested information a little over a week ago and haven’t heard from you. Any updates? I checked my Uphold account and I did receive my November rewards, but am still missing my ~100 BAT I had accumulated since April. Could you please let me know if you’re still figuring out what happened to my BAT? Thanks!

@innocentboi112,
Thanks for reaching out and I apologize for dropping the ball on this. Lots of stuff going on recently – I also had my wisdom teeth taken out recently so I’ve been afk :tooth: :tooth:

I’ve forwarded your information to the ledger team for further digging – hope to have more information for you by the end of the day. Thank you for your patience.

Hi @innocentboi112 sorry for the delay here. Can you confirm what version of the browser you have and/or what you had at the time you saw this happen if you can recall? Thanks!

Hi @jsecretan, I had the browser version that was available around April 2019. I did not update the brave browser till the recent mandatory brave update which was approx 1-2 months ago? Sorry I did not note the version I had during install. Is there I can check the history of the versions I had on my end? Thanks.

Hi @Mattches @jsecretan, any update on what happened to the missing BAT I had? Thanks.

Ok thanks for the update @innocentboi112. Could you please update once more and make sure you have version 1.2 and above? Once that is done, can you please DM me what is in your brave://rewards-internals? Thanks!

@jsecretan Just following up on this… any update?

@Mattches @jsecretan Still no update on what’s going on? I inquired about this back in November and still haven’t been told anything. It would be nice to get an update.