Google Hangouts Extension Not Working on Brave Windows 10

bug
video
#1

Description of the issue: Trying to use Google Hangouts Extension doesn’t connect to call and doesn’t allow changing audio output or input

Steps to Reproduce:

  1. Install the Hangouts Extension
  2. Open Hangouts
  3. Call from Extension or Take an incoming call from the extension.

Actual Result: It will continuously show “calling…” and if you go into the settings (the gear) it shows nothing in the microphone or output dropdowns.

Expected result: Shows “In voice call” and allows you to change the settings.

Reproduces how often: Consistently

Brave Version: Version 0.60.47 Chromium: 72.0.3626.119 (Official Build) (64-bit)

Reproducible on current live release: Yes

Additional Information:
Works in normal Chrome browser

Here is a demonstration on video of the problem

1 Like
#2

@BraveRodLobLaw,
Thanks for reaching out! Excellent report, btw.
Since you’re using the extension, you’ll need to tell Brave to allow it to access and enable certain functionality of the browser. We recently implemented a setting for this:

Navigate to [Menu] --> Settings --> Extensions and toggle the Google Hangouts option “on”.

Let me know if this resolves your issue.

1 Like
#3

:grinning:Who knew it was that easy :rofl:
Thanks

1 Like
#4

Sometimes it really is just that easy!
You’re very welcome!

closed #5