Frozen wallet: deposit of 10% for verification?

Hello everyone!

I’m new to the community and have a question because I’m unsure if I might be a potential victim of a scam and am hoping for other perspectives to help me figure out where I stand.

Last year, I signed up with the Crypto.com platform and deposited money, which an employee then traded. This resulted in a significant profit. I now let Crypto.com send this profit to my Brave wallet. However, support then wrote to me saying that they froze my account balance because they considered it a suspicious transaction. Therefore, I should now deposit 10 percent of the amount into the account from a verified KYC address to verify myself.

Now, I’m not sure if this is a scam - that is, whether this alleged profit is real and whether someone else is actually trying to withdraw the 10 percent of real money from my Brave wallet.

Do you have any experience with such cases? Is the request to deposit 10 percent of the amount in the account a normal procedure or unusual?

I would be very happy to receive feedback and opinions.

Hello - This is a scam. crypto.com would never trade on your behalf, nor would they make a request for a deposit to a self-custody wallet.

I would refrain from making any further deposits and if you still have access, I would suggest transferring anything out of that wallet/address.

screenshot della prima mail ricevuta

screenshot della seconda mail ricevuta

Salve, una società di recupero mi ha fatto accreditare una cospicua somma di denaro in BTC, pochi giorni prima dell’accredito ho seguito la procedura di apertura del wallet su brave e il denaro mi è stato fatto accreditare sul mio wallet a cui è seguita una mail dall’assistenza brave (mail: [email protected]) dove mi avvisano dell’avvenuto accredito. Poi provando a trasferire il denaro ricevo una seconda mail dall’assistenza nella quale mi spiegano che se non verso il 10% in btc entro il 30 aprile 2025, proveniente da un conto intestato a me, il wallet non può essere attivato e verrà bloccato.

Posso chiedere vostro aiuto circa l’autenticità di questa procedura? Perchè il 10% per attivare il brave wallet? Perchè solo 15 giorni di tempo? Se fosse tutto regolare ma entro il 30 aprile non dovessi riuscire a fare questo versamento tutto il denaro dove finirebbe?

This is a scam. Brave will never contact you with respect to your Brave Wallet.

If someone else setup a Brave Wallet for you, do NOT use that wallet.

Please let me know if you have any questions. Thanks!

this email [email protected]
isn’t an official and reliable email from Brave support?
Would a scammer be able to send it to me?

Thanx

Grazie della riposta, più nello specifico il portafoglio Brave l’ho creato io attraverso un trader, nel senso che nel momento che dovevo memorizzare le 12 parole e la password di accesso l’ho fatto io da solo. Quindi sono stato aiutato nell’aprire il wallet, attualmente posso entrare solo io per visualizzare il contenuto. Questo fa differenza? O pensi sia uno scam?
Se verso 0.6btc sul mio wallet non riuscirò a sbloccare il mio wallet?
Grazie in anticipo.

Thanks for the reply, more specifically I created the Brave wallet myself through a trader, in the sense that when I had to memorize the 12 words and password I did it myself without my trader. So I was helped to open the wallet, currently only me can enter to view the contents. Does this make a difference? Or do you think it’s a scam?
If I move 0.6btc into my wallet will I not be able to unlock my wallet?
Thanks in advance

Did you create the wallet on a screenshare or did anyone see the recovery phrase during the creation? I would suggest no longer utilizing it.

The domain @monitoring-inv.com is in no way affiliated with Brave. This is a scam.

Thanks for the reply, no, no one shared it in that moment, and no one knows my recovery phrase. I’m sure.

Do you think this could be a proof of authenticity?

I have a lot of money in that wallet, I need to check the situation carefully before I stop using it, otherwise if the wallet is authentic I will lose all.

If @monitoring-inv.com is a scam, could it be that the wallet is authentic? And is only the one who asks me for 10% btc a scam?

However, my wallet is frozen.

Thanx in advance

To clarify, your Brave Wallet is not frozen. This is not possible. Self custody wallets, like Brave Wallet, are solely in the control of the person who creates it unless the recovery phrase is compromised. I can assure you this is a scam and should not be entertained.

I understand.

Thankyou Evan

Happy to help! Thanks for reaching out prior to making any transfers/transactions.

Please let me know if you any additional questions or concerns. Glad to help clarify anything else.

I would like to ask you this just to satisfy my curiosity, if the wallet is locked (read only mode), how can the scammer take the 10% they are asking me?

Thanx in advance
Gabriele